The privacy of our clients is extremely important to us and we do everything to preserve the confidentiality of their data. Please check the personal data protection policy periodically for possible changes.
User consent and waiver
Data processing manager
Apartment Sara is the manager of your personal data processing.
Personal data is any data relating to a natural person whose identity has been determined or can be determined, directly or indirectly.
Data processing is any action performed on personal data, such as collection, storage, use, inspection and transfer of personal data.
This Policy does not apply to anonymous data. Anonymous data is data that cannot be linked to a specific natural person.
What type of data is collected?
Apartment Sara collects all personal data that accumulates when users use the services offered by Apartment Sara (Website) and communicate with Apartment Sara. Only those personal data that are essential to achieve the purpose for which users use the offered services and their scope are collected shall not be greater than is necessary to achieve such purpose.
The above includes:
Data that users enter via online forms or that they enter in another way while using the services of Apartment Sara (for example, by phone or e-mail), including personal data (name, address, phone number, date of birth, gender, means of payment, etc. ), user data sent or automatically generated (for example, date and time of service use, current and previously used page, IP address, data related to the browser used, device code, current location, if such information is provided, etc. ), as well as interaction data if it is available without installing additional programs on the computer (for example, mouse movements and clicks or pressing keyboard keys on the Internet page), personal data generated by Apartment Sara or third parties (for example, codes), correspondence and other communication with users (for example, e-mail, telephone conversations, which may be recorded if necessary).
Purpose of data processing
Apartment Sara may use user data that it collects or that is collected for it for the following purposes:
- Obtaining the services it offers Apartment Sara
- Preparation of various types of statistics related to, for example, the amount of the user’s interest in the product and comparison of services or other services offered by Apartment Sara,
- Internal training and quality control,
- Maintenance and development of relations with clients,
- Guarantees of security and availability of systems and data Apartment Sara and its service providers,
- Corporate transactions carried out by Apartment Sara, which may have an impact on user data,
- Prevention, detection and prevention of any abuse,
- Responding to justified official inquiries or inquiries related to proving lawsuits or other legal disputes concerning the Apartment Sara or in which Apartment Sara participates.
Further purposes may arise from given circumstances or legal obligations, or may be necessary as part of the collection of relevant data.
Brochures, commercial communication
In connection with the services offered by Apartment Sara, it may periodically send brochures or other contents (of a commercial nature) to the address or number of any user who has registered his email address or any other electronic address or mobile phone number with Apartment Sara. By registering, users give their consent to receive such brochures and content. However, they can notify Apartment Sara at any time and without charge that they no longer wish to receive or be informed of the above.
Is any data forwarded to third parties?
With the exceptions listed below, Apartment Sara does not, in principle, forward any personal data to third parties:
Apartment Sara may invite third parties to process personal data on behalf of and exclusively for the purpose of doing business Apartment Sara (e.g., market research institutions). Apartment Sara will apply appropriate measures to ensure that such third party processes the data exclusively in the way that Apartment Sara is authorized to process them;
Apartment Sara may disclose personal data to third parties if its user so requests (by registration, request for an offer, etc.), if it is otherwise necessary to provide the service requested by the user, or if Apartment Sara has expressly informed the user of the fact that his/her information will be displayed. In exceptional cases (e.g., misuse), user data may be disclosed to third parties for other purposes specified in this data privacy statement or for purposes provided for by law. Apartment Sara cannot control, guarantee or guarantee that third parties comply with the data protection rules that apply to Apartment Sara; they process data for their own purposes, possibly abroad where different regulations apply.
Apartment Sara can disclose personal data to third parties if it is provided for by law.
Furthermore, Apartment Sara can disclose anonymized user data to third parties. Such data is in a form that does not allow third parties to learn the identity of the users in question or is unlikely to do so.
All employees of the Apartment Sara and business partners are responsible for respecting the principles of privacy protection through contractual relations for Apartment Sara and related companies.
Where and how is the data stored?
In the context of saving or otherwise processing user data, Apartment Sara will apply appropriate technical and organizational measures to prevent unauthorized or otherwise unwarranted processing. Such measures are subject to regular control and are changed if necessary. This also applies to third parties responsible for running the system.
Personal data are stored in a form that allows identification of the user and for no longer than is necessary for the purpose for which the data is collected or further processed.
We use various security measures, including encryption and authentication, to protect and maintain the security, integrity and availability of your information.
Among other things, we use the following measures:
- strictly limited personal access to your data according to the principle of “necessary to know” and only for the purposes about which you are informed,
- safe transfer of collected data,
- permanent monitoring of access to IT systems in order to detect and prevent misuse of personal data.
How long we keep your data
We store and process personal data only for as long as is necessary for the execution of a certain legitimate purpose, unless a longer storage period is provided for by the applicable regulations for a particular purpose. In case of giving consent for marketing, we keep the data for as long as the consent is withdrawn. In the case of rejected offers, where consent for marketing has not been given, we keep the data related to the offer for one year, and in case you ask us to delete it, it will be deleted immediately.
Personal data that is no longer needed is either irretrievably anonymized or securely destroyed.
Questions and suggestions, requests for information, corrections or deletions
The user has the right at any time to withdraw the consent given for the processing of personal data and to request the cessation of further processing of his data, unless it is a matter of data processing for statistical purposes, when the personal data no longer allow identification of the person to whom they refer. The user also has the right to request the correction or modification of personal data that he has provided for processing. Waiver of consent or a request for correction or change of personal data must be submitted in writing via electronic mail to email@example.com, or to the postal address: Lumbardenik 95, 47240 Slunj. The user has the right to expressly object to the processing of his personal data for marketing purposes, in which case the personal data relating to him will not be processed for this purpose. Objection to the processing of personal data for marketing purposes shall be submitted by the user in writing via electronic mail to firstname.lastname@example.org, or to the postal address Lumbardenik 95, 47240 Slunj. All other questions, suggestions and comments regarding the processing of personal data are welcome.
Anyone who believes that a right guaranteed by this Act has been violated, can submit a request to the Agency for the Protection of Personal Data to determine the violation of the right.
Contact details of the personal data protection officer:
+385 97 795 1318
Apartment Sara, owner Kristina Hodak
Selište Drežničko 64A, 47245 Rakovica